DeepPlay

We're your dance companion, helping you organize, track, and practice effectively.Find us on Apple App Store and Google Play Store.

• Privacy Policy

Privacy Policy

Effective Date: May 1, 2024
Last Updated: July 18, 2024At DeepPlay, we are committed to protecting the privacy and security of our users. This Privacy Policy describes how we collect, use, and share information when you use our mobile application (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.Table of Contents
Information We Collect
How We Use Your Information
How We Share Your Information
Tracking Tools, Advertising and Opt-Out
Data Security and Retention
Personal Data of Children
Your Rights and Choices
Changes to This Privacy Policy
Contact Us1. Information We Collect1.1. Personal Information
We collect personal information such as your username, password, name, email address, and phone number.1.2. Usage Information
We collect information about how you use the Service, including your interactions with the app, the features you use, and the content you view or engage with.1.3. Device Information
We may collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.1.4. Location Information
With your consent, we may collect information about your location when you use the Service.1.5. Behavior Data
We collect data on user behavior within the app to analyze usage patterns and improve the Service.1.6. Purchase Information
If you make purchases within the app, such as virtual assets like tutorials, we collect information related to those transactions.2. How We Use Your Information2.1. Providing and Improving the Service
We use the information we collect to provide, maintain, and improve the Service, as well as to develop new features and functionality.2.2. Personalizing User Experience
We may use your information to personalize your experience, such as by providing tailored content and recommendations.2.3. Communication
We use your information to communicate with you, such as by sending you notifications about the Service or responding to your inquiries.2.4. Analytics
We use your information to track user behavior and analyze how the Service is used in order to improve app performance and user experience.2.5. Marketing
We may use your personal information for marketing purposes, such as sending you promotional emails and offers.2.6. Legal Compliance and Security
We use your information to fulfill our legal obligations, enforce our terms of service, and ensure the security of our users.3. How We Share Your Information3.1. Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.3.2. Authentication and Backend Services
We use Amazon Web Services (AWS) Amplify and Cognito for backend services and user authentication. The information we collect may be stored and processed using these services, subject to AWS's privacy policies and practices.3.3. Advertising Partners
We may use third-party advertising partners to display ads based on your interests and online behavior.3.4. Analytics Partners
We may share your information with analytics partners to analyze web traffic and usage patterns.3.5. Legal Obligations
We may share your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of the Service or the public.3.6. Business Transfers
In the event of a merger, acquisition, bankruptcy, or other transaction in which a third party assumes control of our business, all of your personal data may be transferred to that third party.4. Tracking Tools and Advertising4.1. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.4.2. Types of Cookies
Essential Cookies: Required for providing you with features or services that you have requested.
Functional Cookies: Used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return.
Performance/Analytical Cookies: Allow us to understand how visitors use our Services, measure the performance of our advertising campaigns, and help us improve our content and advertising strategies.
Retargeting/Advertising Cookies: Collect data about your online activity to identify your interests and provide relevant ads.5. Data Security and Retention5.1. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.5.2. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.6. Personal Data of Children
The Service is not intended for users under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a user under 18 without parental consent, we will take steps to remove that information from our servers.7. Your Rights and Choices7.1. Access and Correction
You may update, correct, or delete your account information at any time by logging into your account.7.2. Promotional Communications
You may opt-out of receiving promotional communications from us by getting in touch with us.7.3. Location Tracking
You may disable location tracking by adjusting your device settings or by not granting permission for the Service to access your location.8. Content Created by Users
Any content that you create via our platform, including but not limited to videos, media you upload, notes you write, or any other content, will also be stored and saved on our servers. This content is stored to enable us to provide, maintain, and improve the Service, as well as to develop new features and functionality.We treat this user-generated content with the same level of security and privacy as other personal information. If you have any questions or concerns about the storage and use of your content, please contact us at [email protected].9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].By using the DeepPlay mobile application, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by it.

Account Deletion

How Can I Delete My Account and Data?If you want to delete your account and personal information, please follow these steps:Via the DeepPlay Mobile App:
- Open the app and go to the Profile tab.
- Tap on the Settings icon.
- Scroll to the bottom of the page and select "Delete Account" (the big red button).Once you press the "Delete Account" button, a 60-day grace period will automatically be applied. During this period, if you log in to your account, the deletion process will be canceled, and your account will be reactivated. After the 60-day grace period, your account and all associated data will be permanently deleted, and this action cannot be undone.Types of Data Deleted or Retained
Deleted Data:
- All personal information such as username, password, name, email address, phone number, user-generated content (videos, media uploads, notes, etc.), and any purchase information related to virtual assets will be permanently deleted after the 60-day grace period.
- Retained Data: Certain data may be retained for a longer period if required by law, for fraud prevention, or for legitimate business purposes such as record-keeping and compliance with our legal obligations.Important Note: If you are a subscriber via the mobile apps (Android or iOS), deleting your account will not suspend charges, as those are managed by Apple or Google. Please refer to the relevant support articles to adjust your payment settings on Apple and Google.For more details on data and privacy on DeepPlay, please review our Privacy Policy.